Privacy Policy
We respect your privacy and are transparent about how we handle your information. This policy explains what we collect and why.
Last updated: July 2026
1. Information We Collect
We collect information you provide directly — such as your name, email, phone number, shipping address, and payment details when you create an account, place an order, or contact support. We also collect limited technical data (device type, browser, and usage analytics) automatically through cookies to improve your experience.
2. How We Use Your Information
Your information is used to process and deliver orders, provide customer support, send order and account notifications, personalize your shopping experience, and improve our products and services. We do not sell your personal data to third parties.
3. Payment & Security
Payments are processed by PCI-DSS compliant payment gateways. Zarwinto never stores your full card number or CVV on our servers. All sensitive data is encrypted in transit using industry-standard TLS.
4. Cookies & Tracking
We use essential cookies to keep you signed in and functional cookies to remember your cart and preferences. Analytics cookies help us understand site performance. You can disable non-essential cookies in your browser settings, though some features may be limited.
5. Sharing with Sellers & Partners
To fulfill your order, we share the minimum necessary details (name, address, items ordered) with the partner store that sells the product and with our logistics partners. These parties are bound to use the data solely for order fulfillment.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time from your account settings or by contacting our support team. You can also opt out of marketing communications with one click.
7. Data Retention
We retain your account and order information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Changes to This Policy
We may update this privacy policy from time to time. Material changes will be communicated via email or a notice on our site. The "last updated" date reflects the latest revision.
Questions about your data?
Our team is happy to help. Reach out and we'll get back to you promptly.